Monitoring - If you are experiencing connection issues, it is most likely due to IP restrictions.

We communicated about these changes in April and May, and they have now taken effect following the recent upgrade.

Please review the details and required actions using the links below: https://doc.wearepatchworks.com/product-documentation/getting-started/technical-overview/patchworks-ips

NEW
13.42.116.71
13.41.182.240
35.179.222.179

EXISTING
18.168.241.46
18.168.94.149
13.41.170.82

Jul 07, 2025 - 08:27 UTC
Dashboard Operational
90 days ago
99.99 % uptime
Today
Dashboard UI Operational
90 days ago
99.99 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Training Operational
90 days ago
100.0 % uptime
Today
Alerting Operational
90 days ago
100.0 % uptime
Today
Process Flows Operational
90 days ago
100.0 % uptime
Today
Core Initialise ( Running Flows) Operational
90 days ago
100.0 % uptime
Today
Core Gateway (Events / Webhooks / API) Operational
90 days ago
100.0 % uptime
Today
Shapes Operational
90 days ago
99.99 % uptime
Today
Custom Scripting Operational
90 days ago
99.94 % uptime
Today
Map Operational
90 days ago
100.0 % uptime
Today
Cache Operational
90 days ago
100.0 % uptime
Today
Filter Operational
90 days ago
100.0 % uptime
Today
Route Operational
90 days ago
100.0 % uptime
Today
Connector Operational
90 days ago
100.0 % uptime
Today
Callback ( Real-time) Operational
90 days ago
100.0 % uptime
Today
De-Dupe Operational
90 days ago
100.0 % uptime
Today
Flow Control Operational
90 days ago
100.0 % uptime
Today
Track Data Operational
90 days ago
100.0 % uptime
Today
Marketplace Operational
90 days ago
100.0 % uptime
Today
Private Operational
90 days ago
100.0 % uptime
Today
Public Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - Custom scripts used during this period will have failed to run due to a configuration error. This error has now been resolved and scripts should return to normal execution.
Jul 10, 14:30 UTC
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025
Resolved - This incident has been resolved.
Jul 7, 20:30 UTC
Monitoring - Following our recent upgrade, you may experience issues logging into the dashboard.
If this happens, please perform a hard refresh on your browser.
If the issue persists, contact our support team for assistance.

We apologise for any inconvenience this may cause.

Jul 6, 20:18 UTC
Jul 6, 2025
Completed - The scheduled maintenance has been completed.
Jul 6, 17:08 UTC
Update - Access to the Dashboard maybe affected whilst your DNS updates.
Jul 6, 17:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 16:21 UTC
Scheduled - Sunday, 6th July at 5:30 PM (BST)

This upgrade is part of our ongoing commitment to keeping the platform even more resilient, scalable, and high-performing under heavy workloads, helping ensure smooth operation during peak activity.

Here's what to expect during the upgrade:

All flows will continue to trigger as normal.
There will be a brief pause of up to one minute where flows may queue.
No data will be lost — everything will resume automatically, with flows running from the correct timestamp once the update is complete.

May 15, 09:08 UTC
Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.